FAQ

What do I do if I am interested in your services?

You can call us direct at 626.228.2777 extension 1 or email us at info@mcintireRE.comto request a free consultation.  We would like to initially schedule a time to meet and walk your property together.

How do I start your full management service?


We will draft a Property Management Agreement for your review and approval.  Upon signing the Property Management Agreement we immediately begin marketing and managing your property.

When does your management fee begin if my property is vacant?

Our management fees do not start until at least one tenant is secured!

Can you help me if I decide to sell my property?

Absolutely! Not only does our office specialize in property management, but we also specialize in real estate investing and brokerage.  If you decide to work with an existing agent, we are more than happy to coordinate all due diligence items and paperwork to help successfully complete the transaction.

What is the length of the Property Management Agreement I must sign and how can I terminate the agreement?

All property management agreements are one-year contracts and can be cancelled with a thirty (30) day notice.

How is the leasing fee paid?

The leasing fees are paid with the move in monies paid by the tenant.  If more funds are required, we will notify you of the amount accordingly.

How is the management fee paid?


The management fee is paid every month from the rent payments.

How much money is paid to me every month and in what manner?

The total rent collected from the tenant(s) are deposited into a trust account with JP Morgan Chase Bank.  The property expenses are then paid from the total rent collected.  The remaining balance is sent to you directly or deposited into your bank account.

When can I expect my monthly payment?

We send/deposit your money on or before the 10th of every month for the prior month’s rents.  We have been very good at delivering disbursements at the end of the current month.

Who pays for the maintenance of my property?


The property owner is responsible for all maintenance and improvement costs related to the property. However, our office can manage all maintenance activities.

What happens if my tenant does not pay rent?

The tenant is served with a ‘3-Day Notice to Pay or Quit’.  We then either collect the rent plus a late fee or start the unlawful detainer proceedings with our attorney or your attorney.  Our office can manage the entire process.

Who pays the eviction legal fees?

Though we manage the eviction process, the property owner is responsible for paying all legal fees and the attorney will be the main point of the eviction proceedings.

Can I use my own vendors?

Though we have great relationships with a variety of vendors, we are capable of working with any of our client’s vendors and will monitor their work throughout the process.

What is included in the leasing fee?


Leasing fees cover marketing, signage, tenant screening, tenant showings, preparing leases, performing move-in inspections, and any initial follow ups the tenant may have after move-in. Basically, everything needed in order to rent your property!

What if my property does not rent after all your marketing efforts?


If we continue to show your property but do not receive applications, it is likely a result of the properties’ listing price being too high. We will perform a thorough market analysis and provide you with a detailed summary of comparable properties in order for you to make a well-educated decision on the new listing price.  Additionally, with rentals being very competitive, we will also discuss the option of offering a ‘Move-In Special’, which we can strategize together on the best option to choose.

When will you start advertising my property?


Your property will be advertised when our office receives a signed Property Management Agreement and after we perform our initial walk through.

What do you look for in a tenant?

We look for income stability and longevity at their prior addresses. We also look for numerous open collection activities or multiple late payments in the last 12 months. We run a criminal background check, secure credit scores, and verify employment.

Do you collect interest on my rent money?

No. All rent payments go directly into your trust account, which is non-interest bearing. It is illegal to collect interest on these accounts per the California Department of Real Estate.

Do you send me a year-end statement?


Absolutely!  Along with monthly statements and management reports, we send a year-end statement for your tax returns in the month of January.

Can I contact the tenants or periodically check on my property?

No. Leases grant your tenants “quiet and undisturbed use” of your property. The tenants have legal possession and there are specific guidelines you must follow in order to enter the property.  Additionally, our office works directly with all owners to coordinate times to view their properties in order for us to remain the main point of contact for all tenants and prevent you from receiving correspondences direct.  Specific notice must be provided to the tenants before entry, unless there is an emergency.

Will I get receipts for work that is done on my property?


You will get monthly-itemized statements on the activity at the property and in the event you would like a copy of any receipt, we will gladly provide it to you.